Magma PCI Expansion System PE6RR Manuel d'utilisateur télécharger pdf (Page 39)

MAGMA

Chapter 7 How to Get More Help 31

Magma Debug Utility

Occasionally, Technical Support may request Windows users to

produce and email a Magma debug log file to help them resolve your

problem. This file should be included as an attachment when submitting

a Technical Support request at

www.magma.com/support.

1. Locate a file called dbgview.exe on the Magma CDROM.

2. Double-click on the file dbgview.exe

3. While the d/jointfilesconvert/1256430/bgview screen is open, locate and double-click on

a file called dump.exe on the Magma CDROM.

4. Switch back to the d/jointfilesconvert/1256430/bgview screen, which is now filled with

data.

5. Save the file and include it as an attachment when submitting a

Technical Support request.

Include your Name and

the Date the log was

created in the file

name. Then email it to

Technical Support.

Use the “Save as type” drop-down arrow to select a file type of (*.LOG).

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Magma PCI Expansion System PE6RR Manuel d'utilisateur Page 39